Sep 5, 08:52:34 GMT+0
Investigating -
Our team is currently working on migrating our secondary DNS server, used within our Managed DNS offerings. This project is expected to have minimal if any performance degradation. We will continue to provide updates as the work is completed. .
Dec 15, 16:47:38 GMT+0
Investigating -
Our team is currently investigating intermittent disruptions in service at our Minneapolis facility. We will provide an update as soon as possible..
Dec 15, 19:32:39 GMT+0
Monitoring -
We have identified the issue and systems are coming online. We will have another update soon with more information on the cause..
Dec 15, 23:53:53 GMT+0
Resolved -
The issue has been resolved and all services were restored earlier this afternoon. Our team identified a power distribution/equipment related problem which ultimately caused the disruption. We appreciate our valued clients' patience while we worked to resolve the issue. .
Aug 22, 12:44:56 GMT+0
Investigating -
Our team is currently investigating a disruption in service at our Minneapolis facility. We will provide an update as soon as possible..
Aug 22, 15:06:22 GMT+0
Identified -
Our team is on-site at our Minneapolis facility troubleshooting the issue. We have the problem isolated to our primary carrier, Lumen. We will provide an update as soon as possible..
Aug 22, 18:23:28 GMT+0
Identified -
This issue has been escalated with our primary carrier, Lumen. The carrier has dispatched their own technicians to troubleshoot and repair the issue. We will provide another update as soon as possible..
Aug 23, 03:09:37 GMT+0
Monitoring -
The problem has been resolved - network and repair will continue to be closely monitored through the evening. Our Ethernet carrier identified a failed component in their CO which did impact multiple businesses in the area. We highly appreciate our client's understanding and patience throughout this disruption. .
Aug 23, 10:11:00 GMT+0
Resolved -
Our team is currently investigating a disruption in service at our Minneapolis facility. We will provide an update as soon as possible..
Jul 10, 19:00:00 GMT+0
Completed -
Maintenance has completed successfully..
Jul 10, 19:00:00 GMT+0
Identified -
Maintenance is now in progress..
Jul 10, 19:00:00 GMT+0
Identified -
Our team is planning regularly scheduled systems maintenance on Saturday, July 10th, 2021 starting at 2:00pm CST. During the maintenance window our clients may experience degraded performance and brief interruptions in service.
Start: 07/10/2021 2:00pm CST
Estimated End: 07/10/2021 5:00pm CST
Estimated Duration: 3 Hours
Please contact us with any questions or concerns at (866) 432-3385 or email data.support@dmdsmanaged.com
Thank you.
Apr 1, 17:31:58 GMT+0
Identified -
We’re currently experiencing ongoing network performance degradation and disruptions at our Minneapolis, MN facility. Our network engineers are actively troubleshooting to get this resolved as soon as possible..
Apr 1, 21:19:23 GMT+0
Resolved -
Our team has gotten the network back up and running at our Minneapolis, MN facility as of 3:30 P.M. Thank you for patience in the matter..
Mar 27, 13:00:00 GMT+0
Completed -
DMDS has been in the process of moving into an expanded space at our Minneapolis, MN facility. In addition to gaining room for growth the project involves a number of upgrades to our core infrastructure including our network, backup power, cooling and security systems. The completion of the project will require some disruption to the services provided through our Minneapolis data center.
Starting this Saturday March 27th, 2021 at 8:00am CDT our clients may experience degraded performance and brief interruptions in service. We're planning to have all potentially disruptive work completed by 5:00pm CDT Sunday March 28th, 2021.
Start: 03/27/2021 8:00am CDT
Estimated End: 03/28/2021 5:00pm CDT
Estimated Duration: 33 Hours
Please contact us with any questions or concerns at (866) 432-3385 or email data.support@dmdsmanaged.com
Thank you.
Mar 14, 20:00:00 GMT+0
Completed -
Our team is planning regularly scheduled systems maintenance on Sunday, March 14th, 2021 starting at 2:00pm CST. During the maintenance window our clients may experience degraded performance and brief interruptions in service.
Start: 03/14/2021 2:00pm CST
Estimated End: 03/14/2021 5:00pm CST
Estimated Duration: 3 Hours
Please contact us with any questions or concerns at (866) 432-3385 or email data.support@dmdsmanaged.com
Thank you.