Minneapolis Data Center Intermittent Network Degradation

Resolved

Degraded performance

Started almost 5 years agoDecember 15, 2021Lasted about 7 hoursDecember 15, 20214:4711:53 PMUTC

Affected

SMARTBUNDLE™ APPLICATION DELIVERY

Critical Ops (Application Hosting)

Workforce (Virtual Desktop)

SmartBundle™ Private Cloud (SPC)

GOVLOCK DATA PROTECTION & SECURE EMAIL

Endpoint Security & Web Filtering

Updates

Resolved
December 15, 2021 at 11:53 PMUTC
Resolved
December 15, 2021 at 11:53 PMUTC
The issue has been resolved and all services were restored earlier this afternoon. Our team identified a power distribution/equipment related problem which ultimately caused the disruption. We appreciate our valued clients' patience while we worked to resolve the issue.
Monitoring
December 15, 2021 at 7:32 PMUTC
Monitoring
December 15, 2021 at 7:32 PMUTC
We have identified the issue and systems are coming online. We will have another update soon with more information on the cause.
Investigating
December 15, 2021 at 4:47 PMUTC
Investigating
December 15, 2021 at 4:47 PMUTC
Our team is currently investigating intermittent disruptions in service at our Minneapolis facility. We will provide an update as soon as possible.

SmartBundle™ - Minneapolis Data Center Intermittent Network Degradation – Incident details